A government website to sign millions of people up for healthcare continues to have trouble around the country and here at home. This has been an ongoing story that has been eclipsed by the government shutdown. The website healthcare.gov is designed to get the uninsured signed up under the Affordable Health Care Act, but the site continues to have many glitches.
Quamekia Warner says she tried to sign up for health insurance two days ago, but didn't get far before she hit a roadblock. She says she filled out all the information on the website, but then got an error message. "I just feel like it's messed up because everybody in the world needs healthcare, and I'm pregnant so I feel like I need it and I can't get it," said Warner.
The Obama Administration responded to the glitches, saying the system is just overloaded. Website creators estimated 60,000 people would try to sign up on day 1, when actually, it was more like a quarter million.
Local Technology Specialist Donald Owens says the glitches are unacceptable. "If that was something the happened in a privatized environment, the company who owned the website, it wouldn't have gone down the same way at all. Especially with what is rumored to be the budget of the website, around $500 million, that's just ridiculous," said Owens.
Owens says the root of the problem, he believes, is the way the website is laid out. Those who are simply curious about the health insurance plans can't access basic information without filling out pages of forms, including social security numbers, contact information and credit card numbers. Owens says it comes down to bandwidth. "If you have to enter in all this information in first and then the government checks if you're eligible, there's so much more on the back end that has to happen. Where on websites if they had quotes where you could view and browse it would have been less of an issue," said Owens.
By Natalie Jenereski