Mayor Cagle just contacted Newschannel 9. He says they have found the leak and residents should have water restored as early as noon today.
Some residents in Bledsoe County say they're being left high and dry.
That's because more than 175 homes in and around Pikeville have little or no water.
Pikeville Mayor Phillip Cagle says somewhere along the 25-mile water line where rocks damaged a pipe, causing it to leak. But officials say right now, they don't know where the leak is coming from.
Neighbors say this isn't the first time it's happened and they're demanding answers from city officials.
"You can't wash your clothes, you can't take baths, you can't use your toilets. If you do, you're going to have to have some kind of water in order to flush them," said Richard Burke.
He's not alone. Peggy Davis lives on Water Tank Hill Road and she says she has trickles of water here and there, but not enough to sustain her family.
"I live on a fixed income and I can't afford to go buy water at the grocery store," said Davis.
But she says what's frustrating to her is that this isn't the first time it's happened.
"It's pretty aggravating because this has been something that's gone on for years here. I mean it's at different times, especially in the winter. There's been times a couple of winter back that we were without water for two and a half weeks. We would call and there's no urgency," said Davis.
So NewsChannel9 took their concerns to Pikeville City Hall. Mayor Philip Cagle says the problem stems back more than a decade.
"The line was not properly bedded when it was put in. It was put in with larger rocks put on top of them. Over time as they sit there and rub against those rocks, they create leaks. If the job had been done in the beginning like it should be, we'd be great," said Mayor Cagle.
But Mayor Cagle says crews are working continuously to try and fix the problem.
"I've never seen my water guys so concerned about anything as they are this project. We're gonna find it," said Mayor Cagle.
By Alyssa Spirato