Homes are steadily coming back online with power Friday in the Tennessee Valley following Wednesday's snow storm.
Trees blocked roads and rested on power lines around Soddy Daisy. Some families said they were without power for three days. Jack Pendergrass, who lives off of Loop Road, said he is keeping his family warm with gas heaters, but the wait is wearing them down.
"(We) have a little bit of the cabin fever. Nobody likes to be limited on their mobility for what they can do on daily life," said Pendergrass.
Utility crews repaired broken wires and transformers around the most affected areas, including Soddy Daisy, Hixson and Sale Creek. Neighbor Richard Allender said he still makes his morning cup of joe even without power.
Red Cross volunteers left neighbors, like Allender, with a goody bag full of snacks, water and a little compassion.
"That was a real surprise. That's never happened," said Allender. "So, yeah, I'm thankful."
Volunteers said they ran into some problems trying to get to families.
"The trees are down, blocking the road. You had to come here from two different directions to get to the people, but we had a good response up here," said Thomas Myers, a Red Cross volunteer.
Residents said three days is a long time, but they understand crews are working hard to help.
"You have to be able to look at both sides. If you don't, then you're not giving people (the) credit due to them," said Pendergrass.
An EPB spokesman said they expect to restore all of its customers by Saturday. The Red Cross said homeowners should pay attention to power surges and spoiled food when their electricity does return.By Briona Arradondo